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Privacy Policy

Privacy Policy

This Privacy Policy explains how Heritage Trails handles personal data when you use walksquareball.shop, make an inquiry, or book a guided culinary or market experience. It applies to website visitors, booking contacts, and tour participants.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
Privacy Office

Contact Information

Privacy email
[email protected]
Telephone
+1 809-225-6366
Mailing address
Avenida Padre Abreu Villa Hermosa, La Romana
Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and withdraw consent where processing is based on consent.

Available rights depend on the nature of the data and the applicable law.

To exercise a privacy right, send a clear request using the contact details in this policy and describe the information or action you are seeking. We may ask for additional details to verify your identity, protect your account or booking information, and determine whether an exception applies.

Requests are handled after reasonable verification of identity and authority.

We retain personal data for the period needed to manage inquiries, bookings, payments, customer support, and legal or accounting obligations. When data is no longer required, we delete it or de-identify it in a manner consistent with our internal retention practices and applicable law.

Records are kept only for as long as needed for service, accounting, or legal purposes.

We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted on the website unless a different effective date is stated.

We review this notice when our practices or legal obligations change.
01

Data We Collect

We may collect identification and contact details, booking and payment information, group size, preferred dates, dietary information, meeting-point details, communication records, and limited technical data such as device and browser information. We also process information you provide about language preference, route interests, and accessibility or suitability needs for a specific tour.

The categories collected depend on booking, inquiry, and tour participation.
02

How We Collect Data

We receive data when you submit an inquiry, request a consultation, confirm a booking, communicate by phone or email, or provide details during tour planning and check-in. Some technical data is generated automatically when you use the website, and some booking-related information may be received from payment processing or service providers involved in handling the transaction.

Most information comes directly from the person making the request or booking.
03

Cookies We Use

We may use essential cookies to support site operation and security, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their function and retention period.

Cookie use is limited to operational, preference, and basic analytics purposes.
04

Cookie Controls

You may manage cookies through your browser controls, including blocking or deleting cookies already stored on your device. If you disable certain cookies, parts of the website may not function as intended, including features that support form submission, session continuity, or basic analytics.

Browser settings can be used to limit non-essential cookies.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, arrange consultation requests, confirm dates and group details, collect dietary and route preferences, coordinate venue availability, process payments, manage meeting-point check-in, deliver guided tasting walks, provide customer support, maintain records, improve website performance, and meet legal, accounting, and security obligations.

Processing is limited to the operation of bookings, tours, and related administration.
02 · Sharing

Service Providers and Partners

We may share personal data with payment processors, website hosting and security providers, communication tools, and other operational vendors that help us manage bookings, process payments, maintain the website, or provide customer support. Where a venue, guide, or other service partner must confirm a booking detail, we share only the information needed for that purpose.

Service providers receive only the information needed to perform their functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, enforce our terms, protect our rights or the rights of others, or address fraud, security, or safety concerns. We may also share information in connection with a business reorganization or similar transaction, subject to applicable legal requirements.

Disclosure may be required for compliance, dispute handling, or protection of rights.